Privacy Policy

This Privacy Policy applies to recognises the
importance of maintaining your privacy. We value your privacy and appreciate
your trust in us. This Policy describes how we treat user information we
collect on and other offline
sources. This Privacy Policy applies to current and former visitors to our
website and to our online customers. By visiting and/or using our website, you
agree to this Privacy Policy. is a property
of Auro Innovations,
a proprietorship firm, having its office at 56, 2nd Floor, Perumal Koil Street,
Pondicherry 605001.


we collect

Contact information. We might collect your name, email, mobile number,
phone number, street, city, state, pincode, 
country and ip address.

and billing information.
We might collect your billing name, billing address and
payment method when you make a purchase from our website. We NEVER collect your
credit card number or credit card expiry date or other details pertaining to
your credit card on our website. Credit card information will be obtained and
processed by our online payment partner(s).

you post.

We collect information you post in a public space on our website or on a
third-party social media site belonging to

We may collect demographic information about you, or any other
information provided by your during the use of our website. We might collect
this as a part of a survey also.

If you use our website, we may collect information about your
IP address and the browser you’re using. We might look at what site you came
from, duration of time spent on our website, pages accessed or what site you
visit when you leave us. We might also collect the type of mobile device you
are using, or the version of the operating system your computer or device is

We collect
information in different ways.

We collect
information directly from you.
We collect information directly from you when
you visit our website. We also collect information if you post a comment on our
websites or ask us a question through phone or email.

We collect
information from you passively.
We use tracking tools like Google Analytics,
Google Webmaster, browser cookies and web beacons for collecting information
about your usage of our website.

We get
information about you from third parties.
For example, if you use an integrated
social media feature on our websites. The third-party social media site will
give us certain information about you. This could include your name and email

Use of
your personal information

We use
information to contact you:
We might use the information you provide to contact you for
confirmation of a purchase on our website or for other promotional purposes.

We use
information to respond to your requests or questions.
We might use your
information to confirm your registration for an event or contest.

We use
information to improve our products and services.
We might use your
information to customize your experience with us. This could include displaying
content based upon your preferences.

We use
information to look at site trends and customer interests.
We may use your
information to make our website and products better. We may combine information
we get from you with information about you we get from third parties.

We use
information for security purposes.
We may use information to protect our company,
our customers, or our websites.

We use
information for marketing purposes.
We might send you information about special
promotions or offers. We might also tell you about new features or products.
These might be our own offers or products, or third-party offers or products we
think you might find interesting. Or, for example, if you buy tickets from us
we’ll enroll you in our newsletter.

We use
information to send you transactional communications.
We might send you
emails or SMS about your account.

We use information as otherwise permitted by


Sharing of
information with third-parties

We will
share information with third parties who perform services on our behalf.
We share information
with vendors who help us manage our online registration process or payment
processors or transactional message processors. Some vendors may be located outside
of India.

We will
share information with the event organizers.
We share your information with event
organizers and other parties responsible for fulfilling the purchase
obligation. The event organizers and other parties may use the information we
give them as described in their privacy policies.

We will
share information with our business partners.
This includes a third party who provide
or sponsor an event, or who operates a venue where we hold events. Our partners
use the information we give them as described in their privacy policies.

We may
share information if we think we have to in order to comply with the law or to
protect ourselves.
We will share information to respond to a court order or
subpoena. We may also share it if a government agency or investigatory body
requests. Or, we might also share information when we are investigating
potential fraud.

We may
share information with any successor to all or part of our business.
For example, if part of
our business is sold we may give our customer list as part of that transaction.

We may
share your information for reasons not described in this policy.
We will tell you before
we do this.


You can
opt out of receiving our marketing emails.
To stop receiving our promotional emails,
please email us at [email protected] informing
the same. It may take about ten days to process your request. Even if you opt
out of getting marketing messages, we will still be sending you transactional
messages through email and SMS about your purchases.

party sites

If you click on one of the links to third party
websites, you may be taken to websites we do not control. This policy does not
apply to the privacy practices of those websites. Read the privacy policy of
other websites carefully. We are not responsible for these third party sites.



In accordance with Information Technology Act
2000 and rules made there under, the name and contact details of the Grievance
Officer are provided below:

Mr. Vikram Parekh

56, 2nd Floor, Perumal Koil Street, 

Pondicherry 605001

Phone : +91-413-4306001

Email: [email protected]

If you have any questions
about this Policy or other privacy concerns, you can also email us at
[email protected]


Updates to
this policy

This Privacy Policy was last updated on 23.07.2021.
From time to time we may change our privacy practices. We will notify you of
any material changes to this policy as required by law. We will also post an
updated copy on our website. Please check our site periodically for updates.



you choose to visit the website, your visit and any dispute over privacy is
subject to this Policy and the website’s terms of use. In addition to the
foregoing, any disputes arising under this Policy shall be governed by the laws
of India. All disputes under Puducherry Jurisdiction.



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